Sage HR

Oliver Cook

Guides relating to managing 2FA as an Admin or Employee user. 

2-factor Authentication (2FA)

How to set up two-factor authentication for your Sage account when prompted.

Set up 2-Factor Authentication (2FA) for my login

What to do if you share a Sage account login for Sage HR that has two-factor authentication enabled.

Shared admin email address for 2-factor authentication (2FA)

What to do if you've not received your 2-factor authentication (2FA) code to log in.

Not receiving 6-digit code to log in

How to log into your Sage account using 2FA when you can't authenticate using your primary 2FA method.

I can't authenticate using 2-factor authentication (2FA)

How to log in using your recovery code to log in.

Authenticate using your recovery code

How to use your recovery email or phone number to generate a new recovery code or reset two-factor authentication on a new device.

Use recovery method for 2-factor authentication (2FA)

How to add or change your recovery email address or phone number for 2FA.

Set up recovery method for 2-factor authentication (2FA)

How to remove your device for two-factor authentication (2FA) so you can set it up on a new device.

Change my device for 2-factor Authentication (2FA)

How to reset two-factor authentication for an employee, or for yourself as an admin, when having authentication issues.

Reset 2-factor authentication (2FA)

What to do if you when you see an error that you haven't set up a recovery method for your Sage account.

Error: 'No recovery method set up'

Common queries

Common questions and queries regarding 2FA for Sage HR.

2-factor authentication (2FA) - Frequently Asked Questions

How to manage 2FA for employees in your company.

Enable 2-factor authentication (2FA) in Sage HR

How to switch on 2FA for individual employees.

Enable 2-factor authentication (2FA) for individual employees

It isn't possible to remove requirement of 2FA once disabled, but you can reset it.

Can I disable 2-factor authentication (2FA) for my company?

Guides for managing 2FA for your company as an admin user.

Admin users

Answers to common questions and queries by employees using 2FA to log into Sage HR.

2-factor authentication (2FA) - FAQ for employees

Employee users

Visit Sage HR website

Find answers and get help from Intercom Support and Community Experts

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