Sage HR

How to see and download your invoices for Sage HR modules that you subscribe to.

View your Sage HR invoices

Technical measures to prevent unauthorised access, use, alteration or disclosure of customer data.

Security Policy

An explanation on what cookies are and how we use them on sage.hr page.

Our cookies policy (sage.hr page)

An explanation on what cookies are and how we use them in Sage HR product.

Our cookies policy (Sage HR product)

This is a summary of the support boundaries of Sage HR and which countries and territories we support.

Sage HR - Supported countries and territories

How to enable using Sage account logins for your Sage HR company.

Enable Sage accounts

An overview of steps to take in Sage HR if you have an employee move down to part-time hours.

What to do if an employee changes from full time to part time

Sage HR requires some resources to be whitelisted to bypass security & firewall filtering rules

Allowing domains for Sage HR

Examples of tasks that would need doing during the process of hiring a new employee.

Examples of a general onboarding workflow

How to cache, cookies and temporary Internet files on your computer.

Clearing the cache, cookies and temporary Internet files in the Control Panel and browser

What to do if you're notified that your payment has been declined.

ACTION REQUIRED - Your payment was declined - bank authentication required

What to do if you receive an email stating that there has been suspicious activity on your account a blocked access attempt.

'Suspicious activity on your account'

How we're supporting you to have a smooth and stress-free payroll year end (PYE) using Sage HR with Sage 50 Payroll or Sage Payroll.

UK payroll year end 2025 - Sage payroll integration

What to do when you see this message after logging into Sage HR.

Error: 'Sage HR is unavailable: Enable Sage Accounts to restore access to Sage HR'

What to do if you receive an email upgrading your Sage HR account to a Sage account.

Set up your Sage account

More information on how to pay for Sage HR by Direct Debit (SEPA).

Can I use Direct Debit for Sage HR?

How to tell whether you use a Customer Sage account or an Employee Sage account for your Sage HR company.

Am I using a 'Customer' or 'Employee' Sage account?

Julianna Markova

Daniels Korens

Oliver Cook

Other

The article below has recommendations for Canadian organizations when setting up and using Sage HR.

What settings do we recommend for Canada businesses?

Best Practices (Canada)

Visit Sage HR website

Find answers and get help from Intercom Support and Community Experts

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