Sage HR

How to see and download your invoices for Sage HR modules that you subscribe to.

View your Sage HR invoices

Technical measures to prevent unauthorised access, use, alteration or disclosure of customer data.

Security Policy

Learn what cookies are and how Sage uses them on the sage.hr website.

Our cookies policy (sage.hr page)

An explanation on what cookies are and how we use them in Sage HR product.

Our cookies policy (Sage HR product)

This is a summary of the support boundaries of Sage HR and which countries and territories we support.

Sage HR - Supported countries and territories

How to enable using Sage account logins for your Sage HR company.

Enable Sage accounts

An overview of steps to take in Sage HR if you have an employee move down to part-time hours.

What to do if an employee changes working hours

Sage HR requires some resources to be whitelisted to bypass security & firewall filtering rules

Allowing domains for Sage HR

Use these examples to build a general onboarding workflow or tailor one by team, department, or role in Sage HR.

Examples of a general onboarding workflow

How to cache, cookies and temporary Internet files on your computer.

Clearing the cache, cookies and temporary Internet files in the Control Panel and browser

What to do if you're notified that your payment has been declined.

ACTION REQUIRED - Your payment was declined - bank authentication required

What to do if you receive an email stating that there has been suspicious activity on your account a blocked access attempt.

'Suspicious activity on your account'

Restore access to Sage HR by enabling Sage accounts if you see the Enable Sage accounts message.

'Sage HR is unavailable: Enable Sage Accounts to restore access to Sage HR'

What to do if you receive an email upgrading your Sage HR account to a Sage account.

Set up your Sage account

More information on how to pay for Sage HR by Direct Debit (SEPA).

Can I use Direct Debit for Sage HR?

How to change the email address that your invoices for Sage HR are sent to.

Change invoice email address

Your options for setting a probation end date in Sage HR.

Can I set a probation period?

How to change how you pay your Sage HR subscription.

Change payment method for Sage HR

How to view terms and conditions for Sage HR.

Terms and conditions

Use these steps if you see this message after signing into Sage HR.

'Sage HR is unavailable: Update your account to restore access to Sage HR'

How to workaround this error when creating a Sage account.

Error: 'Names must be between 3 and 100 characters'

Main differences between Customer Sage accounts and Employee Sage accounts for Sage HR.

Customer Sage account vs Employee Sage account

Ways you can show an employee is working from home (WFH) in Sage HR.

Showing employees working from home

Check out updates and improvements made to Sage HR each month.

What's new in Sage HR?

Sage Employee Online Services is a different online payslips portal used by some Sage UK customers.

What's Sage Employee Online Services?

How to disable receiving emails from Sage HR.

Switch off email notifications

How to view your other colleagues and their public details.

View other employees in Company Directory

Only an admin user for your Sage HR company can delete your employee profile in Sage HR.

Delete my profile

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The article below has recommendations for Canadian organizations when setting up and using Sage HR.

What settings do we recommend for Canada businesses?

Best Practices (Canada)

Visit Sage HR website

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.