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Our cookies policy (Sage HR product)
Our cookies policy (Sage HR product)

An explanation on what cookies are and how we use them in Sage HR product.

Julianna Markova avatar
Written by Julianna Markova
Updated over a week ago

Cookies are small text files which are transferred from our websites or products and stored on your device. We use cookies to improve and personalise our service, and to make our websites and products work better for you.

Read our privacy notice and cookie policy for more information.


First and third-party cookies

Some cookies are set by us. These are First party cookies.

Third party cookies are set by other companies. They have a different domain to our websites or products, and they enable different functionality, such as integrations with other products. We have no control or liability over these cookies, so we recommend you check the relevant cookie policy for these third parties for more information.

We use cookies and similar technologies to make our products and websites work, and to personalise content.


Strictly necessary cookies

These cookies make a website or product function properly by enabling basic functions like page navigation and access to secure areas. Since they make the website or product work, they cannot be turned off.

Name of cookie

Sage or third party cookie

Purpose of cookie

Duration cookie is set

__cakehr_session

Sage

This cookie stores information about your user login to keep you logged in as you navigate your way around the product.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

billing_currency

Sage

This cookie stores the location from where you are accessing the product in order for the correct currency to be set within the product.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

billing_features

Sage

This cookie store information on the features within the product which you have expressed an interest in so that you are able to navigate around these features during your session.

10 days from the moment the cookie was placed in your browser.

billing_employees

Sage

This cookie enables the pricing page calculator to work whilst you navigate to and from the pricing page.

10 days

from the moment the cookie was placed in your browser.

__cfduid

3rd party - Cloudfare

This cookie detect malicious bots that may disrupt the service.

You can learn more about Cloudfare cookies in here.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

intercom-id

3rd party - Intercom

This cookie enables an anonymous visitor to use the live chat function

Learn more about Intercom cookies in here.

9 months from the moment the cookie was placed in your browser.

intercom-session

3rd party - Intercom

This cookie enables a logged in user to keep track of conversations within the live chat function.

Learn more about Intercom cookies in here.

7 days from the moment the cookie was placed in your browser.


Functional cookies

These cookies allow a website or product to remember your preferences and the choices you make, such as your preferred language or location. We use these cookies to personalise your experience and provide help and guidance on key features. If you opt out of functional cookies, it will impact your experience of the product or website, making it less personal to you and your needs.

Name of cookie

Sage or third party cookie

Purpose of cookie

Duration cookie is set

calendar%3A%3Alocation_ids

calendar%3A%3Ateam_ids

scheduling%3A%3Acalendar%3A%3Agroups

scheduling%3A%3Acalendar%3A%3Amode

Sage

This cookie remembers what filters you have used when filtering the calendar, or schedules for some employees, so you do not have to enter the filter query again during your session.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

survey_section

Sage

This cookie remembers where you were in the Surveys, so you can return to the right section during your session.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

directory%3A%3Ateam_ids

Sage

This cookie remembers where you were in the Company, so you can return to the right section during your session.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.

positions_filters_sort_values_array12

applicants_filters_sort_values_array12

Sage

This cookie remembers where you were in the Recruitment, so you can return to the right section during your session.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.


Targeting or advertising cookies

These cookies are used to display adverts and make suggestions about other products that are relevant to your interests. They may be set by third party companies with our permission, to help them understand who sees and interacts with their ads, and who visits their website or purchases their products.

Name of cookie

Sage or third party cookie

Purpose of cookie

Duration cookie is set

_utm

_glc_au

Sage

We use this cookie to learn how you came to hear about Sage HR. If you click on a Sage HR ad in Youtube, we will know you came from a Youtube ad.

This is a session cookie whose expiration depends on the browser you use. You may delete this cookie by clearing the cache in your browser.


Performance cookies and analytical technologies

These cookies help us improve our products, websites and services by collecting and reporting information on how you use them, such as how many people utilise a certain feature, or where error messages are shown.

We only use these cookies to improve how our products and websites work. The cookies collect information in a way that does not directly identify anyone.

They may be set by us, or by other companies whose services we use. Whilst you can opt-out of these cookies, it will impact on our ability to improve our products and websites to ensure they are as user-friendly as possible.

Name of cookie

Sage or third party cookie

Purpose of cookie

Duration cookie is set

_ga

_gid

3rd party - Google Analytics

We use Google Analytics cookies to understand the usage of the product. This cookie helps us to differentiate users.

Learn more about Google Analytics cookies in here.

Maximum of 2 years from the moment the cookie was placed in your browser.

_gat

3rd party - Google Analytics

We use Google Analytics cookies to understand the usage of the product. This cookie does not store any user information, it's just used to limit the number of requests that are made. Learn more about Google Analytics cookies in here.

1 minute from the moment the cookie was placed in your browser.


Marketing

We may use information obtained via the cookies described above to market to you. We may also contact you about in-product features, or other products, which we consider may be of interest to you. You can manage your marketing preferences by accessing the 'Privacy settings' in your profile dropdown (for SBCP UK self-service users), or by clicking the 'Privacy settings' button at the bottom of your individual profile.


Contacting us about cookies

If you have any further questions, please contact our Data Protection Officer, at The Sage Group plc, Cobalt Park Way, Cobalt Park, Newcastle, NE28 9EJ or send an email to [email protected].

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