According to research, engaged employees produce better business outcomes than other employees. Therefore, measuring employee satisfaction is not enough, we need to understand better the level of motivation and involvement of our collaborators.
With Engagement Surveys, you can start assessing the level of engagement of your employees, identify your Employee Net Promoter Score, and most importantly identify possible improvements in order for your organisation to thrive.
To use Engagement Surveys make sure you have the Performance module activated and you have enabled Surveys in your General Settings
📎NOTE: If you were already using Engagement Surveys and you can switch to the new method of calculating Engagement.
How to get to Engagement Surveys
On the main menu click Surveys
Click on the Engagement Surveys tab at the top of the screen.
How to create an engagement survey
Take a look at our guide which runs through the steps of how to create a new engagement survey.
Engagement Surveys Dashboard
Once you finalise your first engagement survey* a dashboard appears under the Engagement Surveys tab where you can see the eNPS and Engagement results at a glance.
*In order for the eNPS results to show in the Dashboard you need at least three responses from any team. For Engagement results, you need to have at least three questions and a min. of three respondents.
📌TIP: Find out how are eNPS and Engagement calculated.
Engagement Survey Reports
Once your survey is finalised you can access a detailed report by clicking on the survey's card inside the Finalised tab, at the bottom of the Engagement Surveys page.
Inside the report, you can review general data about the surveys, results by teams, employee length of service, and a detailed report of each of the questions in the survey. You can also export the report in XML format.
You're now ready to start using Engagement Surveys!
📌TIP: For more information about the Performance module, check our Performance collection in our knowledge base.