Once you have downloaded the new Sage HR app, and you have set up your access from your welcome email, you are able to log into the app.

📌TIP: We recommend you test that you can successfully log in via the website before you log in via the app for the first time.

Skip to:


Step 1 - Enter email address

The first step of the journey is to enter your email address you use to log into Sage HR.

This must be the correct email address, otherwise later when you enter your password it won't be recognised.

Once entered you will either be taken straight to enter your password, or to enter/confirm your workspace URL.


Step 2 - Enter workspace URL

If you are registered to more than one company on Sage HR, you need to confirm the workspace URL you want to log into. This should auto populate. If correct tap Continue.

If you need to log in to a different workspace URL, delete the domain and re-enter the alternative one, then click Continue. This is the bit before .sage.hr

📌TIP: Not sure what your domain is in your workspace URL? Read this article to find out how - Read more >


Step 3 - Enter password

Enter your password then tap Sign me in

📎NOTE: Depending on the enabled authentication method specified by your employer, you can authenticate using Single Sign-On.

When successfully logged in, you will see the Sage HR app dashboard!

Sage HR mobile - Log in successful!

For more guides on how to use the Sage app, visit our Mobile app collection in our knowledgebase.


Can't log in via the app?

If you're having trouble logging in, this may be because of one of the following issues:

  • You have not entered the correct email address. Please note that this is case sensitive, and must be the email address you were set up with and have used to log into Sage HR via the website previously.

  • Password is not correct. Please note that this is case sensitive.

  • You have not entered the correct domain of your company if asked to provide it. This must be entered precisely to be able to sign in.

  • You have not set up your access to Sage HR from your welcome email yet

  • Self-service might be disabled for your user record

  • If your company has deactivated its Sage HR account, you will not be able to log in

Did this answer your question?