Your domain is needed to ensure you are logging into your company. This article explains how to log in using the domain, what the domain is, and how to find it if you don't know what your domain is?
How to log in to your domain
- Open an internet browser, for example, Google Chrome.
- Enter in the browser address bar your company's Sage HR web address including your company domain.
📌TIP: Don't know what your company domain is? Skip to How do I find out what my company domain is?.
3. The login screen should look like this:
4. After entering the correct email address, you are redirected to the following login form:
Still having problems? This is what you should verify:
- Make sure you are not trying to log in via https://www.sage.hr.
📎NOTE: If the login screen is requesting a password, like in the screenshot below, you are in www.sage.hr. Go instead to your company's site: domain.sage.hr
- Ensure your company domain is correct in https://www.domain.sage.hr.
📎NOTE: Domains do not have spaces. You can find steps on how to find this below.
- Make sure you have set up your access from your welcome email.
- Make the following checks from our login issues guide - Read more >
What is a "domain"?
The domain name is your company name that goes into the browser bar before ".sage.hr".
🔧 EXAMPLE: If the welcome email link shows as https://overlookhotel.sage.hr, then only overlookhotel is the domain. To sign in to their company, all the user would need to enter is overlookhotel.sage.hr in their internet browser.
You can find on the link in your welcome email. If you can access Settings, then it can be found in Settings under Your company name in the GENERAL tab.
What is my company domain?
If you are already on your company's Sage HR page
Just check your URL bar.
From your welcome email
When an employee is granted access to sign in via Sage ID they receive an welcome email including the option to create a Sage ID. In that email is the link to your company's page which shows the domain.
Click on the link to be taken to your domain login page.
📌TIP: Bookmark or favourite this page for quick access going forward.
Once you know your company domain, you can also simply type in the browser URL your company domain followed by .sage.hr to be able to sign in if you have already set up your access to Sage HR Online Services.
📎NOTE: If you cannot find your welcome email, contact your employer as they can resend the welcome email to you.
If you are still having problems trying to log in, check our login issue guide - Read more >
If you have a different issue to not knowing what your company domain is, try searching it in our knowledgebase using the search bar at the top. If you cannot find a relevant article, start a chat using the speech bubble icon on the bottom right.