In Sage HR you can set up the Timesheets module so that employees can clock in and out from their dashboard.
If an employee doesn't have the clock in option when you think they should have, make the following checks.
Have you enabled clocking in within Timesheets settings?
For employees to be able to clock in, Enable time clock in your Timesheets settings must be enabled.
Is the employee in a timesheets group?
An employee doesn't have access to timesheets unless they've been assigned to a timesheets group.
You can check if the employee is in a timesheets group by clicking on the number next to the group in the Employees column.
This will then list every employee in that group.
If you click on the number next Employees without timesheets you will see every employee listed who isn't yet assigned to a timesheet group.
Have you enabled clock in through API been in the Timesheets group?
An employee can't clock in on both the web portal and the mobile app if you've selected the Allow employees under this group to clock in through API option within a Timesheet group.
Make sure you deselect this option.
Have you enabled clock in from a phone within the timesheet group?
An employee can't clock in using the Sage HR mobile app unless the timesheet group an employee is assigned to has been set up to allow employees to clock in from a mobile device.
📎NOTE: For clock in from mobile to work, you must not have the API option enabled as well.
Has the employee checked their Dashboard widgets?
It is possible that the employee's clock in option has been hidden on their dashboard in the website version for Sage HR.
Ask them to check this by clicking on the wrench icon. Hidden widgets appear, which they can re-add to the dashboard.
Have you set employees to only be able to clock in when within a workzone?
If you've set up geofencing for clocking in, employees can't log in using the web portal if you've set up a work zone to only allow employees to clock in when within the work zone.