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Published payslips from Sage Payroll not showing in Sage HR Essentials
Published payslips from Sage Payroll not showing in Sage HR Essentials

What to check if payslips and P60s that you've published from Sage Business Cloud Payroll don't appear in Sage HR.

Oliver Cook avatar
Written by Oliver Cook
Updated over a year ago

When you have an employee set up for online payslips in Sage Payroll (Sage Business Cloud Payroll), when you process their payroll their payslips are published to Sage HR Essentials automatically.

If you can't see their payslips showing in Sage HR Essentials, there are some checks you need to make in Sage Payroll.

Make sure employee is set up for online payslips

  1. Log in to Sage Payroll.

  2. Go to the employee's record, then click the Pay Document Preferences tab.

  3. Make sure Online is selected and that an invitation has been sent.
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Employee isn't set up for online payslips

  1. Select Online next to 'Received by'.

  2. Click Send invitation.
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Employee is set up for online payslips

  1. Terminate the employee in Sage HR Essentials.

  2. Delete the employee in Sage HR Essentials.

  3. Set up the employee again for online payslips within Sage Payroll.
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📎NOTE: If you require further help with this, contact Sage Payroll support.

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