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Customise invitation message for 360 Feedback

How to amend what the email says that people receive when you send them 360 Feedback.

Oliver Cook avatar
Written by Oliver Cook
Updated over a year ago

When you send 360 Feedback to people to complete, you can notify them about it via email. There is text written by default, but you can customise what this message says.

There are two ways to amend this message:

Within general settings of the 360 Feedback

You can access this when you create a new 360 Feedback form or edit an existing draft.

📎NOTE: You customise it this way once the feedback has been sent out.

You can amend the email subject, as well as the content of the email. Placeholders are available to copy and paste into the body of the email. For example:
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​Hello, [recipient_name]!
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Once you make your changes, click Save changes.

Options menu of the 360 feedback

Once a survey has been created, you can amend the invitation message from the 360 Feedback page.

You can only amend the message content this way, not the email subject line.

  1. Click 360 Feedback.

  2. Click on the three dots of the relevant survey.

  3. Click Invitation message.
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  4. Make your text changes in the content box.
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  5. Click Save.

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