Skip to main content

Published payslips from Sage Payroll UK not showing in Sage HR

What to check if payslips and P60s that you've published from Sage Payroll don't appear in Sage HR.

Written by Oliver Cook

When you have an employee set up for online payslips in Sage Payroll, when you process their payroll their payslips are published to Sage HR Essentials automatically.

If you can't see their payslips showing in Sage HR, there are some checks you need to make in Sage Payroll.

Make sure the employee is set up for online payslips

  1. Log in to Sage Payroll.

  2. Go to the employee's record, then click the Pay Document Preferences tab.

  3. Make sure Online is selected and that an invitation has been sent.
    ​
    ​

    Pay Document Preferences options within Sage Payroll.

Employee isn't set up for online payslips

  1. Select Online next to 'Received by'.

  2. Click Send invitation.
    ​
    ​

Employee is set up for online payslips

  1. Terminate the employee in Sage HR.

  2. Delete the employee in Sage HR.

  3. Set up the employee again for online payslips within Sage Payroll.
    ​

📎NOTE: If you require further help with this, contact Sage Payroll support.

Did this answer your question?