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Employees didn't receive the announcement notification

What to do if you didn't send the notification when publishing an announcement in Sage HR.

Oliver Cook avatar
Written by Oliver Cook
Updated over a week ago

When you create and publish an announcement, there’s an option allowing you to send a notification by email to your employees.

Send an email notification option when creating an announcement.

If you don't select this option before you click Publish, employees won't receive the email notification.

📎NOTE: Employees also won't receive email notifications if they switched the option off from their profile.


How do I email an announcement after I've published it?

The option to send the email isn’t available anymore after you publish the announcement, even if you edit it.

If you want to email this announcement, you have the following options:

Option 1 - Create the announcement again and delete the original

  1. Create a new draft of the announcement.

  2. Publish the new announcement.

    📎NOTE: Make sure to select Send selected employees an email notification about this announcement.

    For more details on creating and publishing announcements, visit our article, Create and publish an Announcement.

Option 2 - Copy and send the announcement link

  1. Send the link using your preferred method. You can either:

    • Create a new announcement with the link to the original post. Make sure to select the option to send the notification automatically

    • Send the link by email or any other channel


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