If you have an employee in Sage 50cloud Payroll that isn't in Sage HR Online Services yet, once you have enabled the employee for Online Services, when you upload payslips or historical payslips for the first time, this automatically creates an employee profile in Sage HR Online Services and imports the following employees details:

  • First name

  • Last name

  • Work email address

  • Employment start date

To ensure these details match with Sage 50cloud Payroll, these fields are locked once imported and can't be changed within Sage HR Online Services. Any changes to these four fields must be made in Sage 50cloud Payroll which updates your employee details in Sage HR Online Services each time you upload payslips.

📎NOTE: If you need to change or correct an employee's email address you must follow the steps in this alternative guide - Read more >

Importing additional employee information

Additional information, which is anything other than the four key details mentioned earlier, you can import using a report.

  • To export information from Sage 50cloud Payroll - Read more >

  • To import additional employee information into Sage HR Online Services - Read more >

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