If you've added your employees but chose not to send a welcome email, or their welcome email has expired, it's easy to resend this welcome email to them.
You can either send a welcome email to an individual employee or to multiple employees at once.
Resend to an individual employee
Log in to Sage HR Online Services as an admin user.
From the main menu, click Company then click the relevant employee profile.
Scroll to the bottom and click Personal settings.
Click Regenerate password & re-send welcome email.
📎NOTE: If you use Sage HR integrated with Sage payroll software, this says Resend Sage ID invitation email instead.
Click Save.
Resend to multiple employees
On the main menu, click Reports.
Click Access logs.
You'll see a few widgets showing your company login statistics.Click Re-send welcome email inside the Never logged in widget.
A popup window opens:
To invite everyone in one go, click on the green Send welcome email to all.
Alternatively, you can send invites to individual employees by clicking on the Send button next to their name.
Next steps
When your employee receives the welcome email, they must set up their access from it to be able to log in. They won't be able to log in until they do this.
📎NOTE: If you have G Suite or other Single Sign On integration with Sage HR, then no password will be asked.
Employee not receiving their welcome email?
Request they check their spam/junk folder
Ensure their email security does not block the email addresses [email protected] or [email protected]
Check you have set the employee up with the correct email address
Common queries this guide answers
Common queries this guide answers
'How to resend an employee's welcome email'
'Reset an employee's access to log in'
'Allow employee access to log in'
'Employee needs link to log in'
'Resend employee link'
'Employee didn't set up access from welcome email. How do I resend it?'
'Resend welcome email to multiple employees'
Resend welcome email to one employee'