Each company has its own unique Sage HR workspace, which shows before .sage.hr in your company's Sage HR URL.
When you log in to the Sage HR app, you may be asked to enter your company's workspace. This is because your email address is registered against more than one Sage HR company, so you need to specify which one you want to access.
How do I find my workspace?
If you don't know what your workspace is, there are three ways to find out your company's workspace:
Check your URL when logged into Sage HR
Check your URL when logged into Sage HR
Log in to Sage HR on an internet browser, then take a look at your company's Sage HR URL at the top of the page.
Take note of what it says just before .sage.hr as this is what you need to enter into the Sage HR app.
Example of Sage HR URL:
Check your welcome email
Check your welcome email
Another way of finding your domain is to check the welcome invite that was emailed to you when your Sage HR account was created. The welcome email provides your Sage HR URL or links you to a page where you can see the URL at the top.
📎NOTE: Don't have a welcome email? There are some checks you should make - I haven't received my welcome email.
EXAMPLE: In the example below, the company URL is overlookhoteloc.sage.hr - The bit needed is before sage.hr i.e. overlookhoteloc
Ask your employer
Ask your employer
If you're unable to log in to the website version, or you're unable to find your welcome email, contact your employer. They can provide your workspace URL. If they don't know it themselves they can follow this guide too.
Once you have your workspace, go back to your Sage HR app, then enter the workspace. Make sure you enter it correctly.
If correct, continue with the login process in the Sage HR app.
Can't log in?
If you enter the correct workspace but still can't log in on the Sage HR mobile app, use our login troubleshooting guide.