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Set up email reminders for pending time off requests

How to set up automatic email alerts about pending time off requests for time off approvers in Sage HR.

Written by Julianna

You can set up email notifications to time off approvers to remind them about time off requests that are still pending and awaiting their approval.

📎NOTE: E-mail reminders are enabled by default, but if someone has disabled the option was disabled, or your account was created before 22 Nov 2019, you can enable it following the steps below.

Set up time off reminders

  1. Click your name in the top right, then click Settings.

  2. On the settings menu, click Time off, then click Reminders.

  3. Select Send a reminder email to approvers who have unapproved time off requests.​

  4. Select the days you want reminders to be sent off.

    📎NOTE: The first reminder email will not go out earlier than the next day after the pending time off was requested.​

  5. Select a time the reminder will be sent (the company's timezone will be used).

    📎NOTE: The reminder emails might take some extra time to arrive in your inbox. If set up to trigger at 15:45 (3:45 PM), the email might actually arrive at 15:50 (3:50 PM) or later. This is occasioned by the route the emails take through the mail servers and the number of reminders.​

  6. If required, you can set it so that reminders aren't sent while a time off approver is away on a specific time off policy.

  7. Click Save.

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