When you make a time off request, you may see the following message appear.
The number of days you are trying to book exceeds available days on the selected period.
This occurs because a setting for the time off policy is enabled to prevent an employee from booking more days than what they have available in their balance.
Steps for employee user
As an employee user, if you think this isn't right you need to contact your admin user who can follow the guidance below.
Steps for admin user
If you need to work around this message, you have two options:
Approve or decline all outstanding requests including for future calendar years, then submit the new request again
Temporarily disable the Do not allow to book more days than remaining in the current period option within the time off policy's settings, submit the request again, then re-enable the setting
The second option you may find is the easiest way to deal with this as a one-off.
How do I temporarily disable the setting?
Click your name on the top right, then click Settings.
On the settings menu click Time off, then click Policies.
Click Settings on the time off policy you want to amend.
Click on the Conditions section at the bottom, then deselect Do not allow to book more days than remaining in the current period
Click Save.
Submit the time off request again immediately.
After you submit the time off request for the employee, enable the time off policy restriction again.