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'Missing payroll information' - Sage HR Essentials

How to resolve this message on an employee's profile in Sage HR integrated with Sage Business Cloud Payroll.

Written by Oliver Cook

📎NOTE: This guide is for users who integrate with Sage Payroll. If you integrate with Sage 50 Payroll, use our alternative article.

When you see an employee with Missing payroll information under their name, this means there's required details that haven't been completed in Sage Payroll yet.

Click their profile, then click Go to Payroll to complete set up. You're taken to Sage Payroll where you'll see the fields that need to be completed. This message disappears once that is done.

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