Disable 2FA for my company

How to remove the requirement for two-factor authentication (2FA) for your company.

Oliver Cook avatar
Written by Oliver Cook
Updated today

If you've enabled two-factor authentication (2FA) this means your employees are required to enter a one-time passcode as well as their login details.

If you no longer want 2FA to be required for your employees, you can disable it from within your 2FA settings.

📎NOTE: If you're an admin user, you may still be required to use 2FA to log in as we mandate 2FA across multiple Sage products. You can manage your own 2FA at account.sso.sage.com, including removing and re-adding a new device or amending your recovery options.


  1. Click on your name on the top right, then click Settings.

  2. On the settings menu click Security, then click Sage accounts and two-factor authentication.

  3. Click Disable two-factor authentication.


2FA is now disabled for this company. You can enable 2FA again at any time.

An employee will only be asked to use 2FA if they have another employer that uses Sage HR, they have used the same email address, and they require 2FA.

📎NOTE: Even though 2FA is disabled for your company, an employee may still be required to use 2FA when they log in to Sage HR because:

  • They have another employer who has enabled 2FA for their login to Sage HR

  • Their Sage account may be used for other Sage products that require 2FA to access them, for example, Sage Accounting

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