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Can't see other employers when logged in
Can't see other employers when logged in

What to do if you can't see another company to switch to when logged in to Sage HR.

Oliver Cook avatar
Written by Oliver Cook
Updated over a week ago

When you log in to Sage HR or Sage HR Online Services, if the same email address has been used for another company that also uses Sage HR, you can switch between these companies.

EXAMPLE: You can log in to Company A, then switch to Company B to view your payslips or time off requests in that company.

Sage HR website

Sage HR app

When you click on your company name, if you aren't provided with a list of other companies, this means one of the following:

  • You are set up under a different email address for the other company

  • Your other employer doesn't use Sage HR

If you're unsure what email address they've used, or whether they use Sage HR, you must find this out from your employer.

📎NOTE: If you're trying to access another company to see your payslips, the missing employer could be using Sage Employee Online Services, which is a different online payslips portal. This can't be accessed on the Sage HR app.

If your other company does use Sage HR, to be able to switch to your other company, you must ask one of the companies to change your email address to the same as the other.

If this isn't possible, to log in to a second company you must log out, then log in to the other company with the other correct email address and password. This is explained in the section below.

Next steps if you need to log out

Website

If you're on the website version when you log out you'll remain on the unique log in page of the company you just logged out from.

For example, https://overlookhotel.sage.hr/signin

If you want to log in to a different company, enter that company's domain over the other company's domain in the URL.

Alternatively, go to sage.hr/signin and log in there.

Sage HR app

On the Sage HR mobile app, it is possible to log in to another company whilst already logged in to a different company.

Just tap on your company name on your Dashboard, then tap Add an account. You'll then be prompted to enter the email address and workspace URL of the other company.

Queries these guides answer

Below are some common questions and searches which are answered by this guide.

  • 'I can't access my other company?'

  • 'Can't see second company'

  • 'Can't see payslips for my other employer'?

  • 'l can't see my new employer's payslip'

  • 'l can only see the old employer's payslips'

  • 'My new employer isn't showing'

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