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Can't see a time off policy when requesting time off
Can't see a time off policy when requesting time off

What to do if the time off policy you need to use isn't listed when you book time off.

Oliver Cook avatar
Written by Oliver Cook
Updated over 3 months ago

When you book time off, either for yourself or for another employee, you must select a time off policy. For example, you may have a dedicated policy for holidays, sick leave or a business trip etc.

On the time off policy drop-down, the only time off policies listed are ones you or the employee has been assigned to.

If you can't see the relevant time off policy that you need to select for this time off request, this can be because of the following reasons.

  • You or the employee you're requesting time off for isn't assigned to the time off policy

  • The time off policy setting is set so employees can't request time off for themselves

    📎NOTE: Only an admin or team manager can request time off for an employee for a time off policy set to not allow employees to request time off for themselves.​

A user with access to settings must check the time off policy settings.

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