Change my email address

How to change your email address to log in to Sage HR with.

Oliver Cook avatar
Written by Oliver Cook
Updated over a week ago

Your email address in Sage HR is an important field. This is what you use to log in to Sage HR.

You can only change your email address yourself if:

  • Your employer doesn't have Sage HR integrated with payroll software to provide payslips online

  • Your permissions are set to allow you to amend your email address

📎NOTE: If you can't change the email address, this must be done by an Admin user for your company.

Let's find out if you can change it yourself.

  1. Log in to your company on the Sage HR website.

  2. Click My profile.

  3. On the profile menu, click Employee.

Under Work email, are you able to edit this field?

Click your answer below:

Yes I can edit this field

This means you have access to change your email address and your company isn't integrated with payroll software.

  1. Remove the existing email address, then re-enter the new one.

  2. Scroll down to the bottom, then click Save.

  3. As a security measure, a confirmation request is sent to your old email address to approve the change. Once this confirmation email is approved, the email change is applied to the profile.

You now use this new email address to log in to your company on Sage HR.

No I can't, it's a locked field

If the email address option is greyed out or has a lock symbol, this means you can't edit the email address yourself.

You must contact your HR or Payroll department for them to change it.

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