Each company has its own unique Sage HR URL. This is needed when you try to log in to the Sage HR app and are asked for your Sage HR workspace URL. If you don't know it is, use this guide for steps on how to find out it is.
📎NOTE: Just a reminder that if you have never logged into Sage HR before, you should log in to Sage HR via the website version before trying to log in using the Sage HR app. Once you've confirmed you can, then log in using the app.
How do I find my workspace URL?
Check your URL when logged in to Sage HR
Log in to Sage HR via the website version, then once logged in take a look at your Sage HR company URL at the top of the page.
Your subdomain is the bit just before .sage.hr
Example of Sage HR URL:
Check your Welcome email
Another way of finding your subdomain is to check your welcome email sent to you when your Sage HR account is created. The welcome email provides your workspace URL which specifies the subdomain for your company on Sage HR.
📎NOTE: If you have not received a welcome email yet please check your junk/spam folder and contact your employer so they can check if they have sent it and entered your correct email address when they set you up. They can resend the welcome email address to you if required if the email address is correct.
EXAMPLE: In the example below, the email states that the company URL is overlookhotel.sage.hr - The bit that you need is before sage.hr i.e. overlookhotel
You can copy and paste this subdomain from the email right to your mobile app.
📎NOTE: To sign in to a Sage HR company account you need to accept an invitation (a "Welcome email"), that should be sent to you by your employer colleague. Read more >