⚠️CAUTION: If you are having a problem trying to sign in, you MUST make sure you are signing in via your company's Sage HR domain page which is the link provided in your welcome email. DO NOT use the sage.hr website to reset your password.

If you are signing in via your company's domain and it still says your password is incorrect, follow the steps below to reset it.


Reset a forgotten password

If you forget your password to online payslips, you can reset it.

  1. Go to your company's Sage HR domain page.

    📌TIP: We recommend you bookmark this web address link so you can easily access it in future.

2. Enter your Sage ID email address, then click CONTINUE TO SIGN IN.

3. Click the Forgot your password? link.

4. Enter your email address and click Continue. You will receive an email with a reset your password link. This link expires after 24 hours.

5.Click the link and enter a new password.

6. Confirm the password and click Continue.


📎NOTE: If this article doesn't resolve your query about resetting your Sage HR Online Services password, you must speak directly to your employer.


Return to the Sage HR Online Services - Employee guide


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