When you add a shift, an employee will not be able to see the added shifts on their schedule until they have been published. To make these scheduled shifts visible, you need to publish them.
On the main menu, click Schedule.
Towards the top click Publish shifts. It will say how many shifts there are waiting to be published.
Select the scheduling group(s) that you want to make the shifts visible to.
If required, select Notify employees by email. If you leave this option clear, be aware that your employee will not have a notification on their dashboard about their published shifts.
Click Publish shifts.
Rather than appear faded the shift will now appear a more solid shade. Shifts can still be edited after they have been published.