If you've added your employees but chose not to send a welcome email, or their welcome email has expired, it's easy to resend this welcome email to them.

There are two ways to resend a welcome email:


Resend the welcome email to an individual employee

  1. Log in to Sage HR Online Services as an admin user.

  2. From the main menu, click Company then click the relevant employee profile.

  3. Scroll to the bottom and click Personal settings.

  4. Click Regenerate password & re-send welcome email.

    📎NOTE: If you use Sage HR Online Services, this says Resend Sage ID invitation email instead.

  5. Click Save.


Resend welcome email to multiple employees

  1. On the main menu, click Reports.

  2. Click Access logs.

    You will see a few widgets showing your company login statistics.

  3. Click Re-send welcome email inside the Never logged in widget.


    A popup window will open:


  4. To invite everyone in one go, click on the green Send welcome email to all.

    Alternatively, you can send invites to individual employees by clicking on the Send button next to their name.

  5. Employees will receive a welcome email with a link that will allow them to create a password to log in with.

    📎NOTE: If you have G Suite or other Single Sign On integration with Sage HR, then no password will be asked.


Is your employee not receiving their welcome email?

  • Request they check their spam/junk folder

  • Ensure their email security does not block the email addresses [email protected] or [email protected]

  • Check you have set the employee up with the correct email address

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