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ERROR: 'Overtime policy limit reached'

What to do when you see this error and can't create any more overtime policies in Sage HR.

Written by Oliver Cook

When you access Overtime policies within Overtime settings, you may see the following alert on the screen: Overtime policy limit reached.

Overtime policy limit warning.

This error appears when you have reached the maximum number of overtime policies. Sage HR allows one default policy and up to 19 additional overtime policies.

Some customers may have more than 20 overtime policies because of historical data migration when Sage HR introduced the overtime policy feature. These policies continue to work, but you can't create new overtime policies until you reduce the total below 20.

  1. Review your existing overtime policies.

  2. Delete any overtime policies you no longer need.

  3. Create the new overtime policy again once you have fewer than 20 overtime policies.

For more details, see Managing overtime policies after the overtime update.


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