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Error: 'Your request can't finish before it starts'

How to resolve this error message when submitting or editing a time off request in Sage HR.

Written by Oliver Cook

When you submit or edit a time off request, after you click Submit you may see the following error:

There was an error


Your request can't finish before it starts

Normally, this occurs when submitting a part-day request and the start time is later than the end time. For example, the start time is

Known issue

There is a known issue currently where this error can occur not related to the times selected.

A workaround for this issue is to edit the time off policy settings, and within the Conditions section, untick For part day requests, do not allow employees to edit 'hours" field. Save the policy and then try rebooking the time off.

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