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'Active recalculation in progress, please wait...'

How to resolve this message when trying to assign an employee to a time off policy.

Oliver Cook avatar
Written by Oliver Cook
Updated over 5 months ago

When you try to assign an employee to a time off policy, you may see the following message

'Active recalculation in progress, please wait...'

To resolve this, close the window showing this error. Wait a few minutes. then try again. This should give enough time for the calculation to complete.

If the issue persists, an admin user can start a chat with Sage HR support to reset the calculation.

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