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Error: 'Permissions not granted'

What to do if you get this message when trying to download payslips on the Sage HR mobile app.

Oliver Cook avatar
Written by Oliver Cook
Updated over 2 months ago

When you try to download payslips on the Sage HR mobile app you see the following error.

Permissions not granted

Screenshot of the error message, Permissions not granted.

This issue is resolved by updating your app to the latest version.

You can also log into Sage HR on an internet browser such as Chrome to access and download your payslips.

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