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'This email address is already used for a Sage account'
'This email address is already used for a Sage account'

What to if you get this error when trying to create an account from your welcome email.

Oliver Cook avatar
Written by Oliver Cook
Updated over a month ago

When you receive your welcome email to be able to access your payslips, you be may prompted to create a Sage account (Sage ID).

When you try to do so, you may get the following error.

This email address is already used for a Sage account.'

This email address is already used for a Sage account.

This indicates that your email address has already been used to create a Sage account previously.

If you can't remember what your password is, use the Forgot password? option on your login page.

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