To cancel your Sage HR and Sage Payroll subscriptions:
Select your name on the top right, then Settings.
Select General and scroll down the page.
Select Cancel my account.
Follow the on-screen prompts.
📎NOTE: You need to repeat this for each of your companies if you have multiple subscriptions.
Once your account is cancelled, all your company information will be permanently deleted. You won't be charged again after your official cancellation date.
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For the steps to update your billing and payment details, read our Update your billing and payment method article (Opens in a new window).