When you view your Company Directory in Sage HR Online Services, you may see some employees that have a message under their name that says Missing payroll information.
When you click on their profile, you see the message below:
'The employee is waiting to be approved in Sage 50 Payroll'
This message shows when you manually add an employee profile in Sage HR Online Services, then sent the employee information to Sage 50 Payroll.
We explain how to resolve this message in our Sage 50 Payroll guide.
Queries this guide answers
Queries this guide answers
Waiting to be approved in payroll
This employee won't be ready to be paid or have access to online payslips until the Import request has been accepted in Sage 50cloud Payroll
Missing payroll information