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Forgot password - Sage HR app

How to reset your password on the Sage HR app.

Oliver Cook avatar
Written by Oliver Cook
Updated over a month ago

If you have forgotten your password for Sage HR you can reset it using the Sage HR app.

📎NOTE: You can only reset your password if you set up your access from a welcome email. If you're unsure whether you did that, or you don't have a welcome email please contact your employer. They can see whether you have set up your access yet and they can resend you a new welcome invite if required.

  1. Enter your email address, then tap Next.

    Screenshot of the opening login page on the Sage HR mobile app. It has a text box to enter an email address, and a Next button.



    You may need to enter a Workspace if your email address is registered for more than one company. Enter the workspace for the relevant company, then tap Next again.

  2. On the Sage account login screen, tap Forgot password?

    Screenshot of the Sage account login screen. It highlights the Forgot Password option.


  3. Re-enter the email address.

  4. Tap Forgot password.

  5. Re-enter your email address.

  6. Click Continue.

  7. If the email address exists in our database, you will receive an email to reset your password.

Once you've reset your password you can log in to the Sage HR app or website using that new password.

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