We're helping customers who use Sage Employee Online Services make the move to Sage HR Online Services, an Online Payslips portal with new features such as a mobile app available for employees to access their payslips on their phones 24/7.

If you are one of these moving customers, you may have recently seen a prompt within Sage 50cloud Payroll to upgrade your Online Services.

When you clicked OK, this moved you from Sage Employee Online Services to Sage HR Online Services.


What do I do now I've moved?

Now you've moved to Sage HR Online Services, there are a few tasks you should complete before you start using your new online payslips portal.

Step 1 - Inform your employees

We've created a suggested email template you can use to inform your employees that the way they access their payslips and P60s has changed.

Step 2 - Other tasks

Once you've informed your employees, there are some other tasks we recommend you do, such as getting familiar with the changes and checking user permissions.

📌TIP: Join a live webinar where a Sage expert runs through these tasks, shows you how to use Sage HR Online Services, and answers any questions you have.


Further support

Everything you need to know about moving from Sage Employee Online Services is available in our dedicated support hub.

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