When you go to sage.hr/signin you may get the following message when trying to log in.

Incorrect email or password.

This shows because either the email address or password you are entering is wrong.

If you're unsure what email address you should be using, contact your employer or HR/Payroll admin. If you have confirmed it is the correct email address, you can reset your password.

Sage HR Online Services only

If you use Sage HR Online Services (Sage HR with payslips integration - UK only), if you are seeing this message this is because you are using the wrong email address. When you enter the correct email address your sign in page should change to only ask you for an email address.

If it doesn't then you have used the wrong email address has been used, and you will stay on the sign in page for customers who don't have Sage HR integrated with online payslips.

If you click Forgot your password on this page, your password reset won't work.

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