When you upload payslips or historical payslips from Sage 50cloud Payroll to your Sage HR Online Services for the first time, this automatically imports your employees details the first time you do it for.
Work email address
Employment start date
To ensure these details match with Sage 50cloud Payroll, these fields are locked once imported and can't be changed within Sage HR Online Services. Any changes to these four fields must be made in Sage 50cloud Payroll which updates your employee details in Sage HR Online Services each time you publish payslips.
📎NOTE: If you need to change or correct an employee's email address you must follow the steps in this alternative guide - Read more >