If you have Sage 50cloud Payroll (UK only) integrated with Sage HR, there are some details that can't be amended directly in Sage HR Online Services, as they must be changed in Sage 50cloud Payroll instead, These details then update in Sage HR Online Services the next time payslips are uploaded.

There are four key details that can only be amended in Sage 50cloud Payroll:

  • First name

  • Last name

  • Start date

  • Email address - ⚠️CAUTION: If you need to change an employee's email address you must follow every step in our alternative guide - Read more >

Once amended in Sage 50cloud Payroll, these details update in Sage HR Online Services when you upload historical payslips, or the next time you upload the employee's payslips.


Update other employee details

For other employee details other than the four key details, these can be added or amended directly in their profile in Sage HR Online Services - Read more >


Queries this guides answer

Below are some common questions and searches which are answered by this guide.

  • 'How to amend employee's start date'.

  • 'Change employee's name'.

  • How do change an employee's email address?'

  • 'Employee's start date is incorrect'.

  • 'Employee's name is wrong'.

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