If you have Sage 50cloud Payroll (UK only) integrated with Sage HR, there are some details that can't be amended directly in Sage HR Online Services, as they must be changed in Sage 50cloud Payroll instead, These details then update in Sage HR the next time payslips are uploaded.
There are four key details that can only be amended in Sage 50cloud Payroll:
Email address - ⚠️CAUTION: If you need to change an employee's email address you must follow every step in our alternative guide - Read more >
Update other employee details
For other employee details other than the four key details, these can be added or amended directly in their profile in Sage HR Online Services - Read more >