When you leave an employer that uses Sage HR, to process you as a leaver, they will 'terminate' your record in their Sage HR system.
By default, you can't log in to a company that you've been terminated from. This is why we always recommend you download documents you need, such as payslips, before you leave your employment.
The only exception is if your employer's Sage HR company integrates with Sage payroll software to provide online payslips. If your employer uses Sage HR for payslips, they will have an option to allow terminated employees to access payslips for a certain length of time after their leave date:
7 days
30 days
1 year
If you can no longer log in, it will be because:
Your employer doesn't have or hasn't enabled this setting
The length of access has expired
Your employer has deleted your profile
How can I access my payslips?
If you can't access your previous employer anymore, and you need your old payslips, you will need to contact that employer directly. Your payslips should still be available within their payroll software, which they can either print off or email to you.
📎NOTE: Only your employer has access to provide your payslips to you, not Sage.