When you leave an employer that uses Sage HR, the employer processes you as a leaver. They do this by terminating your record in the Sage HR system.
Can I log in to Sage HR as a terminated employee?
By default, you can't log in to a company that terminates you. This is why we always recommend that you download any documents you need, such as payslips, before you leave your employment.
Admin setting for access after termination
If your employer uses Sage payroll with Sage HR, they can turn on a setting that keeps your payslip access open after you leave. The options are:
7 days
30 days
1 year
You won't be able to log in after this time limit, if your employer deletes you, or if they aren't using this setting.
What if I no longer have access to the email address for my login?
You can lose access to the email address your employer used when they set up your profile. For example, the employer used your work email address, and you no longer use it after you leave your job.
If you don't forget your password or lose your 2-factor authentication (2FA) method, you can still log in without any issue. Losing access to your email address only becomes a problem when:
You need to reset your password
You need an email verification code
If you need access to your email address to log in, contact your employer. They can:
Change your email address
Provide your payslips in another way
How can I access my payslips when I can't log in?
If you can't access your previous employer and you need your payslips, contact that employer directly. Your payslips remain in their payroll software, and they can print them or email them to you.
📎NOTE: Only your employer can provide your payslips to you, not Sage.